Shipping Policy — Neklix

Shipping Policy

This policy outlines our procedures and guidelines for order processing, shipping rates, delivery times, and tracking for all purchases.

Order Processing

All orders are processed within **1–2 business days** after receiving full payment (excluding weekends and public holidays).
Once your order is processed, you will receive a **confirmation email** containing all the necessary details.

Shipping charges are automatically calculated based on the **weight of your order** and the **delivery location**.
The total shipping cost will be clearly displayed at checkout before you finalize your purchase.

We offer **multiple shipping options** to suit your needs (these methods and their estimated delivery times will be shown during checkout).
Please note that delivery time is calculated from the **date of shipment**, not the date of purchase.

Delivery times may vary depending on your location and the selected shipping method:

**Standard Delivery:** Typically takes 3–7 business days.
**Express or Expedited Shipping:** Available for faster delivery (additional charges may apply).

Once your order has been shipped, you will receive an email containing your **tracking number**.
You can use this number to track your package in **real-time** via our website or through the courier’s tracking portal.

We strive to deliver your orders on time, but delays may occur due to factors beyond our control, such as:

We appreciate your understanding in such cases.

Please ensure that all shipping details are entered **correctly** at checkout.
If a package is returned to us due to an incorrect or incomplete address, the **customer will be responsible** for additional shipping charges to resend the order.

If you have any questions or concerns regarding your shipment or delivery status, please reach out to us:

Visit our dedicated **Contact Us page** for quick assistance.